# Upgrade or downgrade subscriptions

In this article we will explain how you can upgrade or downgrade your existing Incogniton subscription. This article is only relevant if you have already created an Incogniton account.

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### Sign in to My Account

Go to the [My Account](https://incogniton.com/my-account/) section on our website and sign in with your Incogniton account.
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### Open your subscriptions

After signing in, go to **Subscriptions** and click on **View** next to the subscription you want to change.

![](https://content.gitbook.com/content/H8yXxFJjKNEduZ4cdtjg/blobs/YByT9Aor7qpsiDE4QzEu/Screenshot%202025%2005%2013%20150256%201024x534.png)
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### Cancel and pick a new plan

On the subscription details page, cancel the existing subscription and then go to [our pricing page](https://incogniton.com/pricing/) to pick a new subscription. Click **Get started** and proceed to checkout.

![](https://content.gitbook.com/content/H8yXxFJjKNEduZ4cdtjg/blobs/lDiE3557o7vWsk59PzMp/Screenshot%202025%2005%2013%20151524%201024x543.png)
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Still have **remaining days left** on your current subscription? We can compensate your remaining days and add them to your new plan. Sent an email to <help@incogniton.com> to let us know.&#x20;
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If you still have any questions please don’t hesitate to contact our [support department](https://incogniton.com/contact/).
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