Enable / restore profiles
How to restore deleted profiles
Restore browser profiles
In this guide we explain how you can restore (accidentally) deleted profiles, up to seven days.
Restore deleted profiles via Account Settings
Go to My Account - Account Settings and open the Other tab.
Click Restore deleted profiles. A pop-up will appear showing all deleted profiles.
Search for the profiles you want to restore, select them, and click the arrows in the middle to move the selected profiles back.
Click Restore selected profiles. The profiles will be visible again in your profile overview.
Restore deleted profiles via Profile Management
When you are in Profile Management, click the recycling bin icon at the top right. This opens the same pop-up where you can select deleted profiles and restore them as described above.
Disable and enable browser profiles
Sometimes you may need to disable and re-enable your browser profiles to match your current plan. If your free trial has ended and your subscription now allows up to 3 profiles, any additional profiles will need to be temporarily disabled. Don’t worry, you can easily enable them again after upgrading your plan.
Navigate to account settings
Log in to the Incogniton app, go to My Account - Account settings and click on the tab Enable / Disable profiles.
Disable / enable profiles
Click on the preferred button and select the profiles you want to enable or disable in the pop-up window.
If you still have any questions about this feature or any other questions, don’t hesitate to contact our support department.
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