In this guide we explain how you can restore (accidentally) deleted profiles, up to seven days.
1
Restore deleted profiles via Account Settings
Go to My Account → Account Settings and open the Other tab.
Click Restore deleted profiles. A pop-up will appear showing all deleted profiles.
Restore deleted profiles popup
Search for the profiles you want to restore, select them, and click the arrows in the middle to move the selected profiles back.
Click Restore selected profiles. The profiles will be visible again in your profile overview.
2
Restore deleted profiles via Profile Management
When you are in Profile Management, click the recycling bin icon at the top right. This opens the same pop-up where you can select deleted profiles and restore them as described above.
If you still have any questions about this feature or any other questions, don’t hesitate to contact our support department.
