Cloudflare Turnstile trigger

When a profile's browser version falls behind the current release, its fingerprint no longer matches what a real, up-to-date browser would present, which triggers the Cloudfare Turnstile verifcation.

This guide walks you through updating your browser version and user agent to get your profiles passing Turnstile again.

Update the browser version

Cloudflare Turnstile challenges are often triggered by an outdated browser version on your profile. You can spot affected profiles by the orange warning indicator in the Browser version column. You have two options here, depending on how many profiles you need to update:

A. Single profile double-click update

The quickest way is to double-click the warning indicator in the Browser version column, that updates your profile to the latest browser version immediately. But you can also go through it more manually by navigating to Edit Profile Settings and selecting Edit Browser Version.

B. Multiple profiles update

1. Select all affected profiles using the checkboxes.

2. Click the three-dot menu in the bulk action bar at the bottom of your screen.

3. Go to Edit Profile Settings and select Edit Browser Version.

4. Set the version to the latest available and apply.

Update the user agent

Select the affected profile or profiles using the checkboxes, then follow the steps below:

1. Click the three-dot menu in the bulk action bar at the bottom of your screen.

2. Go to Edit Profile Settings and select Edit User Agent.

3. Toggle on Use latest user agent and click Apply.

If you have any additional queries or the issue persists after this fix, kindly contact our support team.