> For the complete documentation index, see [llms.txt](https://docs.incogniton.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.incogniton.com/browser-and-browser-profiles/troubleshooting/issue-cloudflare-turnstile-trigger.md).

# Cloudflare Turnstile trigger

When a profile's browser version falls behind the current release, its fingerprint no longer matches what a real, up-to-date browser would present, which triggers the Cloudfare Turnstile verifcation.

This guide walks you through updating your browser version and user agent to get your profiles passing Turnstile again.

### Update the browser version

Cloudflare Turnstile challenges are often triggered by an outdated browser version on your profile. You can spot affected profiles by the orange warning indicator in the **Browser version** column. You have two options here, depending on how many profiles you need to update:

#### **A. Single profile double-click update**

{% embed url="<https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FH8yXxFJjKNEduZ4cdtjg%2Fuploads%2FkuALZaltc1N8YWb2QLTQ%2Fquicl-update-version.mp4?alt=media&token=fd7c4f4c-d13e-44d1-a794-1714ba627551>" %}

The quickest way is to **double-click the warning indicator** in the Browser version column, that updates your profile to the latest browser version immediately.\
\
But you can also go through it more manually by navigating to **Edit Profile Settings** and selecting **Edit Browser Version**.

#### **B. Multiple profiles update**

{% embed url="<https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FH8yXxFJjKNEduZ4cdtjg%2Fuploads%2FJkORc9pGkuoDtIOrRC0C%2Fmulti-browser-profiles-update.mp4?alt=media&token=af716d9d-f204-4c69-a5f4-82fc8e443b63>" %}

1. Select all affected profiles using the checkboxes.
2. Click the three-dot menu in the bulk action bar at the bottom of your screen.
3. Go to **Edit Profile Settings** and select **Edit Browser Version**.
4. Set the version to the latest available and apply.

### Update the user agent

Select the affected profile or profiles using the checkboxes, then follow the steps below:

<div data-with-frame="true"><figure><img src="/files/kMvDfcfGeO9ubzxbrjgZ" alt=""><figcaption></figcaption></figure></div>

1. Click the three-dot menu in the bulk action bar at the bottom of your screen.
2. Go to **Edit Profile Settings** and select **Edit User Agent**.
3. Toggle on **Use latest user agent** and click **Apply**.

{% hint style="info" %}
If you have any additional queries or the issue persists after this fix, kindly contact our [support team](https://incogniton.com/contact/).
{% endhint %}