> For the complete documentation index, see [llms.txt](https://docs.incogniton.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.incogniton.com/documentation/chinese-documentation/chang-jian-wen-ti/troubleshooting/the-profile-is-stuck-on-syncing.md).

# 配置文件卡在同步中

当浏览器配置文件在启动时卡在同步中时，有三种可能的解决方案。

{% stepper %}
{% step %}

### 解决方案 1：强制（重新）启动配置文件

按下浏览器配置文件旁边的三点图标，然后点击 **Launch Options > Force Restart**。
{% endstep %}

{% step %}

### 解决方案 2：更改云保存位置

进入 **Settings > Preferences**，将服务器位置更改为离您更近的位置。您可以从下拉菜单中选择。
{% endstep %}

{% step %}

### 解决方案 3：关闭云保存

在与解决方案 2 相同的部分关闭云保存。这将禁用配置文件与云的同步。关闭 **Enable cloud saving** 按钮。
{% endstep %}
{% endstepper %}

{% hint style="info" %}
如果您有任何其他问题，请随时联系我们的[支持部门](https://incogniton.com/contact/)。
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.incogniton.com/documentation/chinese-documentation/chang-jian-wen-ti/troubleshooting/the-profile-is-stuck-on-syncing.md?ask=<question>&goal=<endgoal>
```

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`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.