Facebook Ad manager has a white block

Learn what to do when Facebook Ad manager shows a white block

The Facebook Ad manager shows a white block, like the image below. This often means that the screen resolution of the profile is wrong.

This can be solved by changing it to a higher value which has a closer match to your screen. Here's how:

1

Go to browser profile settings

Click on the 3-bullet icon next to the browser profile and choose Edit.

2

Adjust screen resolution

Go to the tab Advanced > Browser navigator, adjust the screen resolution and click on Save.

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