Facebook Ad manager has a white block

The Facebook Ad manager shows a white block, like the image below. This often means that the screen resolution of the profile is wrong.

This can be solved by changing it to a higher value which has a closer match to your screen. Here's how:

1

Go to browser profile

Click on the 3-bullet icon next to the browser profile and choose Edit.

2

Adjust screen resolution

Click on Navigator, adjust the screen resolution and click on Update profile.

If you have any additional questions after reading this article, please contact our support department.