# Slow browser profile

When you’re dealing with a slow browser profile, there are two options to validate and fix the problem:

{% stepper %}
{% step %}

#### Option 1: Validate proxy speed

When a proxy is used, internet speed is always determined by the browser profile. To validate, run a speed test in both the Incogniton browser profile and your own browser and compare results.

* Use **<https://www.speedtest.net/>** in the Incogniton browser profile and in your regular browser.
* If the Incogniton profile is slower, the issue is likely caused by the proxy. Contact the proxy supplier to resolve.
  {% endstep %}

{% step %}

#### Option 2: Enable no sandbox mode

Turning on no sandbox mode in your account can also help.

* Go to **My account - Account settings - Browser Settings**
* Turn on **Enable no sandbox mode**

![](/files/5f55be179771497860747aa21bd568b7e40b1356)
{% endstep %}
{% endstepper %}

{% hint style="info" %}
If you still have any questions, don’t hesitate to contact our [support team](https://incogniton.com/contact/).
{% endhint %}


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