When a browser profile is stuck on syncing when launching, there's three possible solutions:
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Solution 1: Force (re)start the profile
Press the 3-bullet icon at the side of a profile and press Force (re)start.
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Solution 2: Change the cloud save location
Go to My Account - Account settings - Cloud saving and change the server location to a location closer to you. You can choose from the dropdown menu.
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Solution 3: Turn off cloud saving
Turn off cloud saving in the same section as solution 2. This will disable synchronization of profiles with the cloud. Toggle off the button Enable cloud saving.
If you have any additional questions, please do not hesitate to contact our support department.
