> For the complete documentation index, see [llms.txt](https://docs.incogniton.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.incogniton.com/proxy-management/incogniton-proxy-shop/cancel-auto-renew-on-a-proxy.md).

# Cancel auto-renew on a proxy

When you buy a proxy from [Incogniton’s proxy shop](/proxy-management/incogniton-proxy-shop.md), it will be automatically renewed every month. If you don’t want this to happen, you can cancel the automatic renew in your Incogniton account.

{% stepper %}
{% step %}

#### Navigate to proxy orders

Go to your Incogniton account, navigate to the **Proxy shop** and then to the tab **Order History**. Here you see the proxy or proxies you have ordered.
{% endstep %}

{% step %}

#### Cancel automatic renewal

Go to the proxy you want to cancel the auto-renew for and click on the three-bullet icon. Then click on **Cancel auto-renewal**.

![](/files/Mvu7uiLv5W13ml9O35lm)
{% endstep %}

{% step %}

#### Confirm cancellation

A pop-up window will show with the question if you’re sure you want to cancel the auto-renew. Click on **Cancel renewal** and you’re done. Now the proxy will not be automatically renewed anymore — you can [manually renew the proxies](/proxy-management/incogniton-proxy-shop/renew-proxies.md) if wanted.

![](/files/WJgOBPU4KhTcqeUOOe0e)
{% endstep %}
{% endstepper %}

{% hint style="info" %}
It’s also possible to switch off the monthly renewal option while ordering the proxy in the shop. In the payment details section there’s a box with **Monthly renewal**. Deselect this option if you don’t want the proxy to be automatically renewed every month.
{% endhint %}

<figure><img src="/files/kquAMK3Ri9UMx1tiGPF0" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
If you have any questions about cancelling the proxy auto-renew, don’t hesitate to [contact our support department](https://incogniton.com/contact/)!
{% endhint %}