> For the complete documentation index, see [llms.txt](https://docs.incogniton.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.incogniton.com/proxy-management/incogniton-proxy-shop/cancel-auto-renew-on-a-proxy.md).

# Cancel auto-renew on a proxy

How to cancel auto-renew on a proxy from Incogniton's proxy shop

When you buy a proxy from [Incogniton’s proxy shop](/proxy-management/incogniton-proxy-shop.md), it will be automatically renewed every month. If you don’t want this to happen, you can cancel the automatic renew in your Incogniton account.

{% stepper %}
{% step %}

#### Navigate to proxy orders

Go to your Incogniton account, navigate to the **Proxy shop** and then to the tab **Order History**. Here you see the proxy or proxies you have ordered.
{% endstep %}

{% step %}

#### Cancel automatic renewal

Go to the proxy you want to cancel the auto-renew for and click on the three-bullet icon. Then click on **Cancel auto-renewal**.

![](https://1094567560-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FH8yXxFJjKNEduZ4cdtjg%2Fuploads%2FntvzcqYsTS6YqNQkDARk%2FScreenshot%20proxy%20cancel%20auto%20renew.png?alt=media\&token=44a52939-0a87-4797-bdd5-00490e5e086a)
{% endstep %}

{% step %}

#### Confirm cancellation

A pop-up window will show with the question if you’re sure you want to cancel the auto-renew. Click on **Cancel renewal** and you’re done. Now the proxy will not be automatically renewed anymore — you can [manually renew the proxies](/proxy-management/incogniton-proxy-shop/renew-proxies.md) if wanted.

![](https://1094567560-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FH8yXxFJjKNEduZ4cdtjg%2Fuploads%2FyC1T4MpUprDdjFDD0EVd%2FScreenshot%20proxy%20cancel%20auto%20renew%20confirmation.png?alt=media\&token=a83f4f48-0769-4a70-b693-7e561bb34beb)
{% endstep %}
{% endstepper %}

{% hint style="info" %}
It’s also possible to switch off the monthly renewal option while ordering the proxy in the shop. In the payment details section there’s a box with **Monthly renewal**. Deselect this option if you don’t want the proxy to be automatically renewed every month.
{% endhint %}

<figure><img src="https://1094567560-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FH8yXxFJjKNEduZ4cdtjg%2Fuploads%2Fp2uT0OEVqLmOTFbjHUrh%2Fscreenshot%20proxy%20monthly%20renewal%20checkout.png?alt=media&amp;token=ed1e05c9-d611-4e73-afb0-1ead6125c48c" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
If you have any questions about cancelling the proxy auto-renew, don’t hesitate to [contact our support department](https://incogniton.com/contact/)!
{% endhint %}