# Proxy test

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In some cases your proxy may not work. This article shows how to test a proxy using the Firefox browser and the FoxyProxy extension to determine the source of the problem.

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#### Install Firefox

Install Firefox, if you don't already have. Download it from [this link](https://www.firefox.com/en-US/?redirect_source=mozilla-org\&utm_campaign=SET_DEFAULT_BROWSER).
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#### Install FoxyProxy extension

Install the FoxyProxy extension for Firefox through [this link](https://addons.mozilla.org/en-US/firefox/addon/foxyproxy-standard/).
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#### Open FoxyProxy

Click the FoxyProxy icon at the far right of the Firefox toolbar to open the extension.

<figure><img src="/files/AxkaW5a4Mf3vbSCJxltj" alt=""><figcaption></figcaption></figure>
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#### Add your proxy details

Click **Add** inside the FoxyProxy extension. In the new window, enter:

* Proxy Type
* Proxy IP
* Port
* Username (if applicable)
* Password (if applicable)

Give the proxy a name, then click **Save**.

<figure><img src="/files/ZORGDv73XeuGYNGtynPF" alt=""><figcaption></figcaption></figure>
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#### Activate the proxy

Select the proxy from the FoxyProxy drop-down menu and activate it.

<figure><img src="/files/kHLuuYbzU4TNNcFmIwef" alt=""><figcaption></figcaption></figure>
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#### Validate the proxy

Browse to a site such as <http://www.whoer.net> to check whether the proxy is working. This will indicate whether your IP/proxy is working or not.
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#### Get in touch with proxy supplier

If the proxy you purchased does not work, report the issue to the proxy supplier. They may provide support or replace the proxy.
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Don't hesitate to get in touch with us if you have any questions. Our [support team](https://incogniton.com/contact/) is here to help you!
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