> For the complete documentation index, see [llms.txt](https://docs.incogniton.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.incogniton.com/documentation/pt-br-documentation/perguntas-gerais/troubleshooting/facebook-ad-manager-has-a-white-block.md).

# Gerenciador de anúncios do Facebook tem um bloco branco

O gerenciador de anúncios do Facebook mostra um bloco branco, como na imagem abaixo. Isso geralmente significa que a resolução de tela do perfil está incorreta.

<figure><img src="/files/iMcvRPN9D0CxJAzOoDXi" alt=""><figcaption></figcaption></figure>

Isso pode ser resolvido alterando para um valor mais alto que seja mais próximo da sua tela. Veja como:

{% stepper %}
{% step %}

### Vá para as configurações do perfil do navegador

Clique no ícone de 3 pontos ao lado do perfil do navegador e escolha **Edit**.
{% endstep %}

{% step %}

### Ajuste a resolução da tela

Vá para a aba **Advanced > Browser navigator**, ajuste a resolução da tela e clique em **Save**.
{% endstep %}
{% endstepper %}

{% hint style="info" %}
Se você tiver alguma dúvida adicional após ler este artigo, entre em contato com nosso [departamento de suporte](https://incogniton.com/contact/).
{% endhint %}


---

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